Fee calculation not correct

  • Resolved rooftopmovies

    (@rooftopmovies)


    2 years, 9 months ago

    Hi,it seems there is a problem with the calculation on paypal extra fee.
    As we have the paypal gateway we want to add an extra fee. On plugins settings i set 4,7 percent. So for example 59.98€ + 4,7% Fee (2.80€) = 62.79€
    Unfortunately on the checkout page the total price mention 62,25€. Which if we analyze it contains 3.78% Fee and NOT 4.7% which is on settings.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @rooftopmovies,

    That’s strange. Do you have Payment Gateway fee added on the product level or globally? Can you show me the setup through screenshots and share your website URL? I’ll have a look at it.

    Thread Starter rooftopmovies

    (@rooftopmovies)

    Hi, thanks for your reply and sorry for the delay. After some experiments we found that we should check the option “Add taxes to total cart sum, when calculating fees.” That’s why we didn’t have correct calculations.

    • This reply was modified 2 years, 8 months ago by rooftopmovies.
    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @rooftopmovies,

    Glad you could find out the setting and thank you for sharing the solution here on this thread. That would be helpful.

Viewing 3 replies - 1 through 3 (of 3 total)
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