Fee not charged when selecting a different payment method first

  • Resolved nick3lz

    (@nick3lz)


    3 years, 5 months ago

    Hi there,

    I am using this plugin for some time now and today I discovered what I think is a bug.

    We charge an additional fee for payment method PayPal only. Today we received an order that was paid with PayPal but no fee was charged. In the order history I saw that a different payment method (called iDeal) was initially used but that payment was cancelled. After that PayPal was selected and then no fee was charged.

    I tested it myself, so first I selected payment method iDeal, clicked the ‘Order’ button and then on the external payment page I clicked the ‘Cancel’ button. Then I was redirected back to my shop, then I selected PayPal and no fee was charged.

    Is this a known bug, is there a solution for this?

    Many thanks in advance.

    Best regards,

    Nick

Viewing 1 replies (of 1 total)
  • Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    Hi, @nick3lz ,

    unfortunately, this is a known bug (even listed on the plugin main page): Doesn’t work on “Pay for order” pages (manually created orders or canceled payments), because of WC limitations – I opened this thread and no solution since many years.

Viewing 1 replies (of 1 total)
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