Fee recovery not working

  • Resolved cvc1968

    (@cvc1968)


    2 years, 11 months ago

    I enabled fee recovery in the Donations settings tab and saved. I see the sentence “Enter the fixed transaction costs in the left field and the percentage transaction costs in the right field.” but there are no fields. When I inspect the page, I see an empty table below that sentence. Here is the code copied from the Google Chrome inspector:

    
<tr class="show_if_fee_recovery">
    <th scope="row" class="titledesc"></th>
    <td class="forminp forminp-checkbox">
	<fieldset>
	    Enter the fixed transaction costs in the left field and the percentage transaction costs in the right field.
            <table> </table>
        </fieldset>
    </td>
</tr>
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jonas

    (@flinnn)

    Hi, in the table all active payment gateways are listed, with the possibility to specify different amounts per payment method. Most likely, the table is empty for you because no payment methods are activated. Could you please check which payment methods are active in the frontend? Do you use plugins to customize the available payment methods?

    Thread Starter cvc1968

    (@cvc1968)

    I am using the WooCommerce Stripe payment plugin, which is currently in test mode. I switched to live mode and it works perfectly. Thank you.

    Plugin Author Jonas

    (@flinnn)

    Hi, just to let you know, in the latest update I have changed the misleading text and added a notice ??

    PS: If you like Donation Platform for WooCommerce and want to support the further growth and development of the plugin, please consider a 5-star rating.

Viewing 3 replies - 1 through 3 (of 3 total)
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