Feed creation/refresh stuck when including variable products

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing a stuck feed.

Can you check the WooCommerce fatal error logs of today to see what’s in there? Please share the content of the log here. This is where you can find those logs: https://docs.woocommerce.com/document/finding-php-error-logs/

2020-10-12T04:08:46+00:00 CRITICAL Uncaught Error: Call to undefined method WC_Product_Simple::get_variation_price() in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:2882
Stack trace:
#0 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4503): WooSEA_Get_Products->woosea_get_products(Array)
#1 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(2095): woosea_continue_batch(‘PCKyaXVaES4jXa1…’)
#2 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(287): woosea_project_refresh(”)
#3 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#4 /home1/khanalaw/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home1/khanalaw/public_html/wp-admin/admin-ajax.php(176): do_action(‘wp_ajax_woosea_…’)
#6 {main}
thrown in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 2882

2020-10-12T04:19:10+00:00 CRITICAL Uncaught Error: Call to undefined method WC_Product_Simple::get_variation_price() in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:2882
Stack trace:
#0 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4503): WooSEA_Get_Products->woosea_get_products(Array)
#1 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(2097): woosea_continue_batch(‘PCKyaXVaES4jXa1…’)
#2 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(287): woosea_project_refresh(”)
#3 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#4 /home1/khanalaw/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home1/khanalaw/public_html/wp-admin/admin-ajax.php(176): do_action(‘wp_ajax_woosea_…’)
#6 {main}
thrown in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 2882

Hi,

Thanks for sharing this with us. Can you make sure you are on the latest version of our plugin and give it another try?

I am, i removed and installed the plugin multiple times trying to solve this

On line 2882, in the latest version, is something else then the error messages are showing. So please make sure you are on version 8.9.0 of our plugin.

Also, are you perhaps on an old version of WooCommerce. Could you make sure you are on 4.4 of higher?

WooCommerce Version 4.5.2
Product Feed PRO for WooCommerce Version 8.9.0
Stuck at 50%

On line 2882 of that version of the script is an empty line so when it is still creating errors they should be on another line. See: https://www.dropbox.com/s/4sphqqxeh8b65fj/2882.png?dl=0
Can you check your logs for that?

Did you stop and manually refreshed the feed after updating the plugin?

On line 2882 of that version of the script is an empty line so when it is still creating errors they should be on another line. See: https://www.dropbox.com/s/4sphqqxeh8b65fj/2882.png?dl=0
Can you check your logs for that?

I’m sorry i don’t understand please clarify

Did you stop and manually refreshed the feed after updating the plugin?

i stopped then refreshed
deleted all feeds and recreated
still the same

I’m sorry i don’t understand please clarify

Version 8.9.0 cannot generate the errors you are seeing in your error log, at least not on the code row that is mentioned in the logs you shared with us.

Please delete your WooCommerce fatal error logs of today, then try to refresh a feed again and see if a new fatal error log of today has been created and share it with us.

Thanks

I did it but fatal-errors-log didn’t generate but instead, I found woo-feed-fetal-error

2020-10-12T04:08:46+00:00 CRITICAL Uncaught Error: Call to undefined method WC_Product_Simple::get_variation_price() in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:2882
Stack trace:
#0 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4503): WooSEA_Get_Products->woosea_get_products(Array)
#1 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(2095): woosea_continue_batch(‘PCKyaXVaES4jXa1…’)
#2 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(287): woosea_project_refresh(”)
#3 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#4 /home1/khanalaw/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home1/khanalaw/public_html/wp-admin/admin-ajax.php(176): do_action(‘wp_ajax_woosea_…’)
#6 {main}
thrown in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 2882

2020-10-12T04:19:10+00:00 CRITICAL Uncaught Error: Call to undefined method WC_Product_Simple::get_variation_price() in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:2882
Stack trace:
#0 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4503): WooSEA_Get_Products->woosea_get_products(Array)
#1 /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(2097): woosea_continue_batch(‘PCKyaXVaES4jXa1…’)
#2 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(287): woosea_project_refresh(”)
#3 /home1/khanalaw/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#4 /home1/khanalaw/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#5 /home1/khanalaw/public_html/wp-admin/admin-ajax.php(176): do_action(‘wp_ajax_woosea_…’)
#6 {main}
thrown in /home1/khanalaw/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 2882

Those errors are not from version 8.9.0 nor 8.9.1 (which is the latest version).

it is still stuck at 50% with no error file, i want to try start over delete everything including any leftover data and start from the beginning to check if the problem get fixed when i delete the plugin completely and install again i find the feeds still exists how can i do that?

Just hit the delete icon of the feeds you want to remove:
https://www.dropbox.com/s/tz9ty6yehunelpv/delete-icon.png?dl=0

Hi,

Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons.

Please do not hesitate to reach out to us again whenever you need our help.