Feed does not respond to config changes

  • Resolved OC2PS

    (@sooskriszta)


    8 months, 2 weeks ago

    Once created, the Google Shopping feed does not respond to changes in configuration. e.g., when I created the linked feed, I checked the box for “Preview” feed. Since then, I have gone and unchecked that, and have changed a couple of field mappings. However, despite manually refreshing the feed, the content of the feed does not change!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. In order to have a closer look at the issue an to verify if your feed indeed isn’t updating can you share the plugin debug.log URL with us? This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/

    Also, are you perhaps using (object) caching software or plugins and could the content of your feed being cached?

Viewing 1 replies (of 1 total)
  • The topic ‘Feed does not respond to config changes’ is closed to new replies.