• Resolved aprostwp

    (@aprostwp)


    I am trying to create a product feed but it is not creating it. On the WP Product Feed Manager it says it is ready but when I click view I get this error message: This feed does not yet exists, please (re)generate this feed first.

    I have trying regenerating it multiple times, and even deleted and redownloaded the plugin but I still run into the same error.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @aprostwp,

    Thank you for contacting us.
    Does the feed manager generates the feed? Does it tells you how many products there are in the feed etc? And only when you click the view link when you get this error?

    Could you check your server and see if there is a wppfm-feeds direcotry in the wp-content/uploads directory? Could you check the permission on the directory?

    Thread Starter aprostwp

    (@aprostwp)

    Hi @aukejomm ,

    Yes, the feed manager shows the feed and I can see how many products are in it, but it gives me that error when I click view.

    I am not sure how to check my server as you instructed. I cannot locate where wp-content/uploads directory might be on SiteGround.

    Plugin Author AukeJomm

    (@aukejomm)

    What is the xml feed url @aprostwp ?

    Thread Starter aprostwp

    (@aprostwp)

    @aukejomm the feed url is /wp-content/uploads/wppfm-feeds/Google-EC-Feed.xml

    Plugin Author AukeJomm

    (@aukejomm)

    @aprostwp could you contact me at auke[at]wpmarketingrobot.com?
    If I would have access to your webshop I can have a thorough look at what is happening.

Viewing 5 replies - 1 through 5 (of 5 total)
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