Feed doesn't show (maybe since the API configuration changed at Instagram)

  • Resolved alexsegrelles

    (@alexsegrelles)


    8 years, 5 months ago

    I am a licensed user of the plugin, which is installed and displayed here. I used to show there a feed based on the hashtag “almargendelahistoria”. Everything worked ok.

    I hadn’t checked it for a long time. When I received an email about the modifications made by Instagram on the API stuff, I followed the instructions in order to get my new codes, without previously verifying if the plugin was working. Anyway, it doesn’t show anything anymore, just the “Load more” button.

    I have tried with other hashtags (more popular ones), but still.

    I will thank you for any help ??

    https://www.ads-software.com/plugins/instagram-feed/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey Alex,

    It looks like you’re using an older version of the plugin. Due to the recent Instagram changes you would need to update the plugin to the latest version and then obtain and save a new Access Token (as shown here). If you have trouble updating then please see this FAQ. As you’re using the Pro version of the plugin then if you have any issues updating, or have any further questions or issues at all then please contact us on our website. We’re not supposed to offer support for the Pro version on here as it’s reserved for free WordPress plugins only.

    Thanks!

    John

    Thread Starter alexsegrelles

    (@alexsegrelles)

    Thank you! Yes: I was working with an older version of the plugin (relied too much on the WordPress Plugin Manager auto-update option!). It worked!

    Plugin Author smashballoon

    (@smashballoon)

    Awesome, glad to hear that Alex!

Viewing 3 replies - 1 through 3 (of 3 total)
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