Feed file name is not unique

  • Resolved Flytrap

    (@flytrap21)


    1 year, 11 months ago

    Hi, I am getting a very odd error error from Google Merchant Centre when I attempt to create a new review feed:

    Feed file name is not unique.

    The feed file name I am using is product_reviews.xml, which of course cannot be changed for this plugin.

    I did some googling and found this note from some website:

    If you have a multi-client Google Merchant Center account, data feed file names must be unique across each sub-account. Otherwise, when you try to create the feed, you will see the error message: Feed file name is not unique. To solve this problem, simply make up a different file name for each sub-account when you create the feeds.

    Now this is problematic because:

    1. The other business that I manage does not have a Merchant Centre account at all, let alone a review feed called product_reviews.xml going into Google Merchant Centre. I can see both businesses through Google Business Profile Manager and can confirm that there isn’t, and has never been a Merchant Centre account, nor a feed of any kind ever generated and uploaded from the site.
    2. It is not possible to change the name of the feed file in Customer Reviews for WooCommerce. It is unfathomable that we cannot set the name of the review file because anyone that manages more than one Merchant Centre account under the same Business Profile (and uses this plugin for both website feeds) is definitely going to run into this problem.

    Is there any way around this, short of manually changing the name of the file directly on the server file system, and using that name (and file) for the Merchant Centre review feed… every single day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    There is a filter hook that supports changing the reviews feed file name cr_gs_product_reviews_feed_file. Please read more on the solution List of Filters

    For example:
    ?

    function my_cr_gs_product_reviews_feed_file( $filename ) {
    //code to modify $filename as required
    $filename = 'product_reviews_123.xml';
    return $filename;
}
add_filter( 'cr_gs_product_reviews_feed_file', 'my_cr_gs_product_reviews_feed_file', 10, 1 );
    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Feed file name is not unique’ is closed to new replies.