feed filters and rules not functioning

  • Resolved stear111

    (@stear111)


    5 years, 9 months ago

    Hi there,

    I have not been able to find a plugin that actually works until I tried yours, so a big thank you!!! I seem to be facing a challenge with the feed filters. I can set them up just fine but they don’t seem to apply to the feed. Any guidance would be greatly appreciated.

    Still a great plugin!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi stear111,

    Thanks for using our plugin and reaching out to us.

    Would you be so kind as to send us the plugin debug.log so we can see how you have created your filters and if you made a configuration mistake in them?

    This blog article describes how to retrieve the debug.log:
    https://adtribes.io/send-your-debug-log-to-support/

    Please send the debug.log to [email protected] and reference this topic in your email.

    All the best,
    Eva

    Thread Starter stear111

    (@stear111)

    Hi,

    Just wanted to say thank you for the fast and courteous assistance in this matter. I don’t know what you did but all is working perfectly.

    Excellent plug-in and comendable support.

    Best Regards!

    You more than welcome, glad to have helped and many thanks again for your positive review.

    All the best,
    Eva

Viewing 3 replies - 1 through 3 (of 3 total)
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