• Resolved lbertolocorretora

    (@lbertolocorretora)


    Hello,
    I’m having an issue with my instagram feed and I don’t know what’s causing it.
    I use Elementor with Essential Addons for Elementor – Pro.
    The problem happens after a few days running the instagram feed on the website page. The feed simply disappears with the image, leaving a link in blue and I also noticed that it no longer updates with the instagram posts.
    To resolve this I have to log into Elementor every time and modify something just to update Elementor. With this procedure, the feed appears correctly again.
    But I need it to work without the need for this procedure because I’m delivering the site to the client.

    The token is up to date and working normally because after updating Elementor everything comes back correctly.

    Yesterday when I updated Elementor the error got fixed so I took a screenshot (screenshot here) but this error is recurring it always comes back after few days.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello there,

    Greetings. Sorry for the inconvenience.

    Are you using any caching plugins? If so, can you please try to deactivate them and also clear the cache from your server as well. Let me know how it goes.

    Thank you.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @lbertolocorretora ,

    As per the WordPress Org Forum Policy, we are unable to provide support for the PRO plugin here.

    To receive support for the PRO plugin, we kindly request you to reach out to our dedicated support channel by clicking here.

    We appreciate your understanding, and we consider this topic resolved.

    Thank you for your cooperation!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Feed Instagram with problems’ is closed to new replies.