Feed is not updating

Hey meierba,

To help me see what’s going on could you send me a link to the page where you’re displaying the feed and also your ‘System Info’ from the plugin, which is under the ‘Support’ tab on the plugin’s ‘Settings’ page?

Many thanks,

John

Main page is where I’ve been testing this. Seems the columns sorted out fine when I went to 5×2. Still not updating the feed though..

## SITE/SERVER INFO: ##
Site URL: https://theaerialedge.com
Home URL: https://theaerialedge.com
WordPress Version: 4.3.1
PHP Version: 5.4.43
Web Server Info: Apache

## ACTIVE PLUGINS: ##
Contact Form 7: 4.3
Disable Comments: 1.3.2
Easy Columns: v2.1.3
Fusion Core: 1.7.6
Instagram Feed: 1.3.11
Jetpack by WordPress.com: 3.8.0
KC Media Enhancements: 0.6
LayerSlider WP: 5.6.2
Maintenance Mode: 1.3.3
MapPress Easy Google Maps: 2.42.1
Meta Slider: 3.3.5
Reorder Posts: 2.2.1
Responsive Column Widgets: 1.2.3
Responsive Lightbox: 1.6.5
Revolution Slider: 5.0.9
The Events Calendar: 3.12.3
WordPress Importer: 0.6.1
Yoast SEO Premium: 3.0.3

## PLUGIN SETTINGS: ##
sb_instagram_plugin_type => Instagram Feed Free
sb_instagram_at => 1920034314.97584da.1172816abe024966badd592e89a95833
sb_instagram_user_id => 1920034314, 215588452, 1360154936. 287080349
sb_instagram_preserve_settings => on
sb_instagram_ajax_theme =>
sb_instagram_width => 80
sb_instagram_width_unit => %
sb_instagram_height =>
sb_instagram_num => 12
sb_instagram_height_unit => px
sb_instagram_cols => 6
sb_instagram_disable_mobile =>
sb_instagram_image_padding => 6
sb_instagram_image_padding_unit => px
sb_instagram_sort => none
sb_instagram_background =>
sb_instagram_show_btn =>
sb_instagram_btn_background =>
sb_instagram_btn_text_color =>
sb_instagram_btn_text => Load More…
sb_instagram_image_res => auto
sb_instagram_show_header =>
sb_instagram_header_color =>
sb_instagram_show_follow_btn => on
sb_instagram_folow_btn_background =>
sb_instagram_follow_btn_text_color =>
sb_instagram_follow_btn_text => Follow AE on Instagram
sb_instagram_custom_css =>
sb_instagram_custom_js => $(\’.sbi_item\’).each(function(){
if( $(this).find(\’.sbi_photo img\’).attr(\’alt\’).toLowerCase().indexOf(\”#aerialedge\”) < 1 ) $(this).remove();
});

Hey meierba,

Sorry for the delay getting back to you. My baby daughter was admitted to the hospital yesterday with an infection and so I haven’t been able to get online. I’m not able to test this at the moment as I’m at the hospital but it could be related to the Custom JavaScript you’re using to only show photos from the “aerialedge” hashtag. You mentioned that the feed isn’t updating, but do the photos that are missing contain that hashtag? If not, they would be removed from the feed.

If that isn’t the problem then let me know and I can set up a test feed with your same settings when I’m at home and see if I can replicate the problem.

John