Feed is not updating

  • Resolved svaldesm

    (@svaldesm)


    5 years, 1 month ago

    Hi Eva,

    We migrated our server to a new one, copying all files and db. Everything is working fine, except for the feed.

    We have a FB feed with a condition to exclude “out of stock” products that worked fine.
    Now, the graph for feed updates show “0” on today, even thought we have updated it many times. The feed that we download has only 4 products.

    I tried checking debug.log (WP and the feed) without any notices. Apache errors are not there either.

    What I realized is that, while the feed is being processed, the tmp one is fine. There’s some issue when the feeds get transferred to the actual one from the tmp.

    Unfortunately I don’t have any other way to debug this. Do you have any ideas?

    Everything is the same, except that we were on Debian 8 and now on Debian 9. We don’t have Redis active (neither before).

    I tried deactivating/activating the plugin without success. I just deleted the file that updates itself when the feed is ready to try luck. Permissions are suppose to be fine.

    Thanks for your help.

Viewing 16 replies (of 16 total)
  • Thread Starter svaldesm

    (@svaldesm)

    Hi Eva,

    I was asking because maybe that support might have more tools for fixing or debugging.

    I created a new feed after the migration (this is the one showing weird behavior) so it’s not that.

Viewing 16 replies (of 16 total)
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