Feed is not updating

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear some of your feeds stopped processing on November 15th. Can you share the content of your WooCommerce fatal error logs of the last few days?

This is where you can find those WooCommerce fatal error logs: https://woo.com/document/finding-php-error-logs/

• This reply was modified 1 year ago by supportadtribes.

Hi,

This is the fatal error logs:

2023-11-04T13:52:58+00:00 CRITICAL Uncaught Error: Call to a member function getCanceledAmount() on null in /home/u311528484/domains/lojasaquitem.com/public_html/wp-content/plugins/pagarme-payments-for-woocommerce/src/Block/Adminhtml/Sales/Order/MetaBox/Modal.php:77 Stack trace: #0 /home/u311528484/domains/lojasaquitem.com/public_html/wp-content/plugins/pagarme-payments-for-woocommerce/templates/adminhtml/sales/order/meta-box/modal.phtml(49): Woocommerce\Pagarme\Block\Adminhtml\Sales\Order\MetaBox\Modal->getActionAmount() #1 /home/u311528484/domains/lojasaquitem.com/public_html/wp-content/plugins/pagarme-payments-for-woocommerce/src/Block/Template.php(74): include(‘/home/u31152848…’) #2 /home/u311528484/domains/lojasaquitem.com/public_html/wp-content/plugins/pagarme-payments-for-woocommerce/src/Block/AbstractBlock.php(75): Woocommerce\Pagarme\Block\Template->_toHtml() #3 /home/u311528484/domains/lojasaquitem.com/public_html/wp-content/plugins/pagarme-payments-for-woocommerce/templates/adminhtml/sales/order/meta-box/charge-actions.phtml(68): , em /home/u311528484/domains/lojasaquitem.com/public_html/wp-content/plugins/pagarme-payments-for-woocommerce/src/Block/Adminhtml/Sales/Order/MetaBox/Modal.php, na linha 77

Hi,

Thanks. However this is an error from the 4th of November. Please share the content of the logs of the last few days.

Hi,

There are no fatal errors other than those sent previously.

Is your WP-cron enabled? And if so, what woosea cron events are showing in the list of events?

Yes, its enabled.

Event listed:

Hook: woosea_cron_hook – Action: woosea_create_all_feeds – Hourly

When the cron is working and there are no errors in the logs we are a bit lost honestly. Are you perhaps using server side object caching, such as Redis?

Same problem here all the time. When the feed is not updating for me I just copy the feed, check the fields then run it. It works most of the time.

My error log:

A(z) /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php?fájl 2388 sora egy E_ERROR típusú hibát okoz. Hibaüzenet: Uncaught ValueError: fputcsv(): Argument #3 ($separator) must be a single character in /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:2388
Stack trace:
#0 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2388): fputcsv(Resource id #2541, Array, ”, ‘”‘)
#1 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2508): WooSEA_Get_Products->woosea_create_csvtxt_feed(Array, Array, ‘true’)
#2 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4766): WooSEA_Get_Products->woosea_get_products(Array)
#3 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4521): woosea_continue_batch(‘mscFgeGILVofLDU…’)
#4 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-includes/class-wp-hook.php(324): woosea_generate_pages(”)
#5 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#6 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#7 /data/a/b/ab3cfa76-b1f4-4bcf-8d8a-c4b5233a9501/karapin.hu/web/wp-admin/admin.php(259): do_action(‘toplevel_page_w…’)
#8 {main}
? thrown

Hi,

I`m using LiteSpeed Cache, but I already tested disabling this plugin and all others.

Hi,

I did a rollback to version 13.0.9 and it started working again.