Feed no displaying as square

Hi @juicedjuiced14,

Thank you for contacting us! It appears that a CSS file from a plugin that is part of your site’s theme is applying custom CSS rules to the Instagram feed and overriding its normal styling.

This is the file: https://www.pizzaniria.it/wp-content/plugins/marcello-core/assets/css/marcello-core.min.css?ver=6.5.4

Here is a screenshot of some of the CSS rules in this file that are affecting the styling of the feed, including the size and shape of the images: https://a.supportally.com/i/6581Ji

I would suggest reaching out to the author of the theme/plugin to see if they can update or remove these CSS rules.

I hope this helps!

Best regards,
Louis

Hi dear,

Thank you for your reply!

I actually tried to modify the CSS you indicated and by removing the “height: auto!important” string the situation improved. But there are some padding and margins that he puts in some posts. I don’t think this is the same problem as the previous one.
(See the screenshots)

https://i.postimg.cc/9XxHtN5k/SCREENSHOT-1.jpg
https://i.postimg.cc/02FghMNd/SCREENSHOT-2.jpg
https://i.postimg.cc/nhm8xFj8/SCREENSHOT-3.jpg
https://i.postimg.cc/cJGp4pwv/SCREENSHOT-4.jpg

In the meantime I also tried to contact the support of my theme which has this problem.

Hi @juicedjuiced14,

Thanks for the update. This is most likely still related to a conflict with the site’s theme or possibly with other plugins installed on the site. I would suggest temporarily switching to one of the out-of-the-box WordPress themes and temporarily disabling all other plugins, and checking if the feed displays normally like this. The Troubleshooting Mode of the Health Check plugin makes this type of testing easier and only affect the logged-in administrator, while regular visitors to the site won’t see any change.

Best regards,
Louis

Hi @smashballoonlouis,

Thank for your reply.

I solved the problem by integrating your Instagram Feed via shortcode instead of the theme’s built-in add-on!

https://i.postimg.cc/XqHHQ0BY/image.png

Thank you so much for your help! ??

Hi @juicedjuiced14,

Great news and thanks for the update! I’m glad to hear you resolved the problem by adding the feed to the page via shortcode. If you ever need any other assistance, please let us know.

Best regards,
Louis