Feed not refreshing automatically?

  • Resolved buildben

    (@buildben)


    4 years, 3 months ago

    Hi,

    I’m using product feed elite.
    I find that our feeds are not refreshing automatically eventhough we’ve set it to refresh every hour.

    Currently, when we have a new product, it’s does not appear in the feed. Even after 24 hours.
    After clicking manually refresh feed, immediately the new product is in the feed.

    Is there a way to check that the feed refresh is working?

    Thanks.

    • This topic was modified 4 years, 3 months ago by buildben.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Thanks for using our plugin and reaching out to us.

    Feeds that do not refresh automatically is most likely caused by a WP-cron issue. Did you try disabling and re-activating the plugin? That will reset the cron hooks needed for automated updates.

    Hope this helps?

    Thread Starter buildben

    (@buildben)

    Thanks. Disabling and re-activating fixed the problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Feed not refreshing automatically?’ is closed to new replies.