• Resolved monkseo

    (@monkseo)


    The plugin is saying in-stock for product variations that are out of stock.

    How/why isn’t the feed updating it correctly to match the landing page?

    Below is the Google Warning explaining the issue:

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi

    I appreciate your inquiry. However, it seems that you may have forgotten to attach the image of Google Warning explaining the issue.

    To provide you with the most accurate assistance, could you please share the warning message or any relevant details from Google? This information will help me better understand the specific issue and offer you a more targeted solution.

    Best regards,

    Thread Starter monkseo

    (@monkseo)

    Thanks, not sure why the image didn’t work before – here is the screenshot.

    Hi,

    I’m sorry to hear about the issue you’re facing.

    To better assist you, could you please answer these questions:

    • Update the feed manually and immediately check if the values are the same in the feed and the store.
    • Did you set a schedule to update your feed automatically? If yes, please check and let me know if the feed reflects the same data after the updates automatically.

    Understanding these aspects will help me identify the potential reasons for the discrepancy between your product variations’ stock status in the feed and on the landing page.

    Best Regards,

    Thread Starter monkseo

    (@monkseo)

    I just checked and it appears like the feed wasn’t set to auto-update. I set it to update daily and also, not include out of stock products.

    Here is how it was set:

    Here is how I updated it. My question about not including out of stock products – does that only include complete products and not variations? so if a variation is out of stock

    Hi,

    Thank you for providing the details. Setting the feed to update daily and excluding out-of-stock products should ensure that your feed is regularly updated with the latest information.

    Regarding your question about excluding out-of-stock products, the setting usually applies to both complete products and their variations. So, if a variation is out of stock, only the variation will be excluded from the feed, not the other variations and the parent product.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Feed shows in-stock for attributes that are out-of-stock’ is closed to new replies.