• Resolved osositno

    (@osositno)


    My feed has stopped working. Stuck on 0% processing. Cron is enabled. Have also tried earlier versions, but with same result. Tried to deactivate plugin, reactivate also.
    Any tips?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • jakubalpha

    (@jakubalpha)

    Same here. One feed is refreshing on is stucked on 0% processing.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @osositno @jakubalpha

    Check your logs in Woo > Status > Logs and see if there are any errors related to ours. Also read here: https://adtribes.io/knowledge-base/help-my-feed-processing-is-stuck/

    You can reach out to your hosting provider to restart WP Cron and do a basic debug to rule out conflicts.

    Thread Starter osositno

    (@osositno)

    My Hosting provider restarted WP Cron, but the issue is still there. Have tried to disable a lot of plugins to see of there are any conflicts. Cannon find any fatal errors or errors in product-feed-pro-by-adtribes-io log.

    Any other tips?

    Thread Starter osositno

    (@osositno)

    Hi. It looks like there is a conflict with one of our plugins. Insert Pages from Paul Ryan.
    When disabling this plugin, the feed completed with ready status.

    Thread Starter osositno

    (@osositno)

    Do you have any more tips?
    Does your plugin have an issue with handeling short-codes? Like [ ] if this is part of the pages the feeds are handling?
    The short-code works in our site, listing the page it includes, but it looks like then the include-page plugin is active, your plugin can’t list the content or someting? The [Include-page] code is active when the plugin is not active, listing as just text but when it’s active, your feed is stuck at 0% it seems.

    The strange ting is that when the include-pages plugin is disabled, the short-code is still in the product-description pages, but then the Feed gets generated.

    • This reply was modified 2 weeks, 5 days ago by osositno.
Viewing 5 replies - 1 through 5 (of 5 total)
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