• Resolved babyhaven

    (@babyhaven)


    HI

    I installed woocoomerce feed manager extension in our wp website . when i try to generate feed, it got stucks in processing .

    I found a error in error.log file

    2018-03-24 02:39:43 – Error Message: PHP Fatal error: Call to undefined method WC_Product_Variable::get_parent_id() in file /nas/content/live/luv2nosh/wp-content/plugins/wp-product-feed-manager/includes/application/wppfm-feed-processing-support.php on line 1157

    I see this free extension don’t work if products have variations . do you think premium version will work for us ?

    Thanks
    Kuldeep

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @babyhaven,

    Well it should work, but to be honest the message should not appear in your free version. The function get_parent_id is part of the WC_Product_Variable class type.

    But the premium version will support product variations and you can always try it out without risk because we will support you if you’re having issues and in the end if we would be unable to fix it, you’re entitled for a refund.

    Let me know if you want to stick to the free version, because in that case we’ll have to figure out what causes the warning on your server.

    Best regards,
    Michel

    Thread Starter babyhaven

    (@babyhaven)

    Hi Michel

    Thanks for your reply .

    If free extension can work fine then yes we would like to go with that ??

    Please confirm if free extension will work with product variations ?

    because in admin when we i am trying to click “include product variations” , it returns a popup

    “The option to add product variations to the feed is not available in the free version. Unlock this option by upgrading to the Premium plugin. For more information goto https://www.wpmarketingrobot.com/.”

    we have items with variations like https://luv2nosh.com/product/baby-munchables-broccoli-pear-kale/

    so if you think premium will work for us then sure we can buy . please suggest

    Thanks
    Kuldeep

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Yes, product variations will work on the premium version. But I’m not sure if I understand what you mean by “free extension”. You mean Products with variations?

    Best regards,
    Michel

    Thread Starter babyhaven

    (@babyhaven)

    Hi Michel

    Free Extenion mean extension which we are using now ,which is not premium extension .

    Thanks
    Kuldeep

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    OK, I get it Kuldeep,

    If you don’t mind I will close this topic for now. If you do have any further questions about this topic, don’t hesitate to reopen it again.

    If you encounter any issues with the premium version, please open a ticket in our ticket system here: https://www.wpmarketingrobot.com/support/

    Best regards,
    Michel

Viewing 5 replies - 1 through 5 (of 5 total)
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