Feed translation via TranslatePress not working

  • Resolved ravensen

    (@ravensen)


    4 months, 3 weeks ago

    Hello! I’m using this plugin to generate product feed which is has to be translated into a different laguage via TranslatePress. However, when the feed is generated only Product Titles are translated but Product Description/Short Description written in original language. How can i fix this problem so every attribute is translated ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor wpmarketingrobot

    (@wpmarketingrobot)

    Thank you for contacting us @ravensen.
    We are looking in to this as it seems that we are not experiencing this same issue here.

    Could you share screenshots to help us understand what is going on.
    Share screenshots how you have added the secondary language to the product description.
    And could you share also the product XML feeds as well?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @ravensen,

    Besides some screenshots, could you tell me what version of our plugin you are currently using? That would help me to check out the issue.

    You could send the screenshots to michel (@) wpmarketingrobot.com.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @ravensen,

    Did you send the screenshots to the mentioned address? I have not received any yet. And I would like to know the version number you’re currently using, so I can make sure I debug in the correct version.

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @ravensen,

    Thank you for reaching out regarding the issue with product descriptions not translating in our plugin. We’ve followed up on your topic multiple times to gather more information, but since we haven’t heard back from you in over a week, we’ll be closing this topic for now.

    If you’d like to revisit this issue, please feel free to respond with the requested screenshots, and we’ll be happy to reopen the discussion and assist you further.

    Looking forward to hearing from you if needed!

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.