Feed update are not working

Hi @pstidsen

Please, follow the documentation on – How to Fix Auto Feed Update, not Working Issue?
If you are still unable to fix the feed update issue, please, reach us again with the system status. Go to CTX Feed > Status > Copy Status, and paste it here.

Thank you,

Hi Badal,

Thanks for your reply. I have followed the guide.

There is something about reason 5. There is some errors. Here’s the log from CTX Feed > Status > Logs: https://pastebin.com/EbVV6kqP

I have tried deactivating the ViaBill plugin. Still the same issue. We have around 2200 products so I cannot see why 300 seconds wouldn’t be enough.

Hi @pstidsen

Sorry, the Pastebin URL doesn’t contain the status. Please, copy the status and paste it here.

Thank you,

Hi Badal,

The Pastebin is the error log.

Here’s the status: https://pastebin.com/3KyapaKD

Thanks,
Peter

Hi @pstidsen

Please, follow the below steps –
1. Increase the PHP Max Execution time to 900 or more
2. Increase memory limit
3. disable auto update and regenerate the feed
4. Enable auto update and regenerate the feed again and check if a new event is created using a cron manager plugin.

If the above doesn’t help you to resolve the issue, please, reach us from here.

Thank you,