Viewing 4 replies - 1 through 4 (of 4 total)
  • @paulinelephew

    I am having technical issues with a feed and was about to ask the same question.

    The plugin doesn’t seem to generate a feed URL as I can’t see it in the Data Sources of the Facebook Catalogue.

    However, the plugin must produce a feed somewhere, so I’m keen to know the answer to this as well.

    Kind regards,

    Simon

    Plugin Support Sol J. a11n

    (@solstudioim)

    Hi @paulinelephew

    Thanks for your question.

    Actually, the article you’ve mentioned from Facebook details the location of the feed URL.

    So it’s here: Commerce Manager > select your catalog > to Data Sources.

    The feed detail is shown there, which is generated automatically when you started connecting WooCommerce store to Facebook using this plugin.

    Here is the screenshot where you can find it:


    Link to image: https://d.pr/i/xiRAQ3

    Please note, that the plugin, Facebook for WooCommerce, handles the update automatically (auto update) so no need for you to change anything.

    FYI for you as well @harpo1984

    Hi @solstudioim,

    Thank you for this.

    I was aware of this and I am not sure if the same goes for @paulinelephew but when expanding the options, there is no feed URL listed anywhere.

    Update

    Here is the response from Doug at WooCommerce support:

    …I’ve heard back from the developers about this. They confirmed that the feed is uploaded to FB – we don’t send a URL but send the content. There are plans for feed-based sync but that isn’t available right now.

    If you’re interested, you can see the progress via GitHub – https://github.com/woocommerce/facebook-for-woocommerce/milestone/4

    Kind regards,

    Simon

    • This reply was modified 3 years, 7 months ago by harpo1984. Reason: Updated response from WooCommerce.com Support Team
    Plugin Support Sol J. a11n

    (@solstudioim)

    Hi @harpo1984 also FYI @paulinelephew

    So I’ve advised about where to find the info about catalog Data Feed in Facebook Catalog under Data Sources.

    However, if you want to access your Facebook catalog data feed from your WooCommerce store directly, you can use this query:

    https://YourWebsiteURL.com/?wc-api=wc_facebook_get_feed_data&secret=THE-SECRET-CODE-HERE

    You can find the feed secret under https://YourWebsiteURL.com/wp-admin/options.php


    Link to image: https://d.pr/i/jLGgOG

    Please note it’s just as FYI, you don’t need to update the feed manually to Facebook Catalog as the plugin handles it automatically either when you update your products in your WooCommerce store or you do manual resync through Marketing > Facebook > Product sync.

    I hope that helps!

    • This reply was modified 3 years, 7 months ago by Sol J. a11n.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Feed url to enable auto updates?’ is closed to new replies.