feedback check box on woocommerce not working

Hi @secretsparfum,

Thank you for reaching out.

I’m afraid I’m unsure what checkbox you’re referring to. Could it be the checkbox to enable reviews, like linked in this image? If possible, please share a screenshot on how it appears on your end. Here’s how to make a screenshot: https://wordpress.com/support/make-a-screenshot/.

You can use a screenshot sharing software like https://snipboard.io/ and share the direct link with us here.

Looking forward to assisting you further.

thx for quick reply , yes it is all about enable reviews check box as you show in the link image.. in my back end dosent show up.

All the features are on by my side..

Hi @secretsparfum,

Thanks for confirming this for us. This is indeed unusual as the settings are properly set.

As a next step, I’d recommend running a conflict test on a staging site to rule out any possible plugin/theme conflicts in your store. You can find the steps to running a conflict test from this detailed guide.

You can also check out the steps to creating a staging site here. Please be sure to have a full site backup in place.

Let us know how it goes.