• Resolved patbell101

    (@patbell101)


    I’ve just noticed a new admin menu item “Feedback” afaics its a Jetpack feature (since it vanishes when I deactivate Jetpack) but whilst I can create a new one, I can’t view the post or see how to use it otherwise. Any documentation on this?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    The feedback menu is part of Jetpack’s Contact Form feature. When you add a contact form to a page or a post on your site and when one of your visitors uses the form, the form submission will be sent to you via email and will also appear under the Feedback menu in your dashboard.

    To test this feature, you can click on the Contact form button in your post editor, on any post or page:
    https://jetpackme.files.wordpress.com/2013/11/add-contact-form.png

    If you already use another Contact Form plugin and do not need Jetpack’s Contact Form feature, you can deactivate the module on this page:
    https://yoursite.com/wp-admin/admin.php?page=jetpack_modules

    I hope this helps.

    Hi Jeremy

    It would be really helpful if there was a link to
    wp-admin/admin.php?page=jetpack_modules
    somewhere in the jetpack plugin

    I could not find one anywhere and eventually chanced upon this post.
    Yes one could get to the page if one types the url in, but surely one should have a link to it somewhere – either in the plugins page or the jetpack menu?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @anmari Agreed. That’s an issue with the latest release and something we aim to improve in the future. You can follow our progress here:
    https://github.com/Automattic/jetpack/issues/6788

    Thanks for the feedback!

    Wait. When I go to that module page I see many modules that are not listed at in my Jetpack Settings area. Are you telling me jetpack basically doesn’t allow you to turn off many of its modules? That just seems really shady. I thought having to already turn of 5 or 10 modules upon activation was pretty lame, but this goes way beyond that. Or am just misunderstanding something here?

    Yoyoma:

    Someone on the Jetpack team showed me this tip. There is a way to turn off modules individually, but it’s more obscure that it was in previous Jetpack versions.

    1. From the bottom of the Jetpack Dashboard or Settings page, select “Debug.”
    2. Click the link titled “Access the full list of Jetpack modules available on your site.” at the bottom of the Debug page.

    You will then see a list of Jetpack modules, which you can activate and deactivate one at a time or in groups.

    Thanks mbrailer, yeah I found that too. But isn’t it crazy that deactivating modules is so obfuscated? So non-intuitive? Just gotten a bit frustrated with the whole Jetpack thing. I really just want the Stats and social sharing like a lot of users, but have to deal with what seems to be an underhand user-interface purposely deceptive.

    Thread Starter patbell101

    (@patbell101)

    tbh I have blamed Jetpack for slowdown problems and gone through the laborious process of disabling everything trying to narrow down the issue. It has always turned out to be something else and not jetpack. I am not sure why Jetpack gets such a bad press. I guess it is designed for wp.com users and perhaps wp.vip to provide their needs first and wp.org get the benefits but possibly of some not too useful things too. I think the difficulty with the interface might be due to the original focus of Jetpack rather then evil bald heads twiddling their moustaches in glee as we poor .org users fall for their dastardly manipulations. Shady? I don’t think so. I don’t love all of it but what I do use is solid.

Viewing 7 replies - 1 through 7 (of 7 total)
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