Feedback on the Latest Update of the Classified Listing Plugin

  • Resolved jonathanrama

    (@jonathanrama)


    1 year ago

    Hello Classified Listing Team,

    I’d like to share my feedback on the latest update of your plugin. First, I appreciate your efforts to improve the interface. The control panel looks cleaner, and it’s helpful to have a total count of published and expired listings.

    In the “My Listings” section, the addition of a search bar and a button to add listings are excellent improvements, and I congratulate you on these. However, I have some observations regarding other aspects of the update.

    I’ve noticed that the status of the listing (published, pending, etc.) is now displayed smaller and is harder to see, unlike previous versions where it was larger and clearer. I believe it was better before and would be beneficial to revert to that.

    Additionally, in my listings, features like “FEATURED”, “Top”, and “BumpUp” are detailed. In my case, the “Top” column is not relevant as I do not use top listings. This could be more customizable according to user needs.

    Another area for improvement is the function to mark an item as sold. Currently, it’s unclear if an item is marked as sold, as there is no clear visual indication.

    The “Promote” button also seems a bit hidden. I would appreciate knowing more about the advantages this new design offers.

    On another note, the side menu, which seemed like a good idea, appears to have disappeared. Also, in the favorites section, I don’t understand the need for options like “FEATURED”, “Top”, and “BumpUp”.

    In the general listing, when selecting a category or location, these do not stay highlighted, which can confuse users about the category they are navigating in.

    Lastly, I’ve noticed that some old bugs still persist.

    I want to clarify that my intention is not to criticize negatively but to provide constructive feedback that can contribute to the continuous improvement of the plugin. Thank you for your attention, and I look forward to future updates.

    Best regards,

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Thanks for your feedback and suggestions. Sure, we will consider it.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    We are working with your suggestions to cleanness and visual indication. There have more information on my-listings page and importance of information depends on customer usage.

    Lastly, I’ve noticed that some old bugs still persist.
    Could you mention about the bug?

    Thank you

    Thread Starter jonathanrama

    (@jonathanrama)

    Hello Ali,

    Thank you for being open to receiving our suggestions and observations. Below, I detail the problems I have noticed with the Classified Listing plugin, as well as some proposals for improvement:

    • Problem with the Spinner in Image Loading: When uploading several images for an ad, the loading icon (rtcl-icon-spinner) disappears before the upload is complete. This problem was already acknowledged by your team but remains unresolved.
    • Difficulties in Deleting Images from Mobile Devices: Although the problem of sorting images on mobile devices was resolved, now it is complicated to delete images from these devices, as the delete button is not easily accessible.

    https://drive.google.com/file/d/1tAsHUn1TOLqZi1P-W0cHw__J30DZU51h/view

    • Failure in Sending Post-Expiration Renewal Reminders: There is a problem with email notifications for the renewal of ads after they have expired. Although I have set the option to send 3 days after expiration, the email is not being sent. When the ad is expired, in “My Account > My Ads”, the expiration date is updated each time you enter, which could be causing the failure.
    • Problems in Automatic Renewal with Recurrent Payments: Delays in automatic renewal were reported, resulting in the loss of ads. I deactivated this option due to errors. (I don’t know if it has been solved yet).
    • The new ad labels in the classified listing filter do not appear.
    • Slowness in General Listing Filters Post-Update: After the theme and plugin update, selecting categories or locations in the general listing filters is much slower and the options are not marked.

    Proposals for Improvement:

    • Contact Form in Ads: Include an option to comply with privacy and data processing regulations.
    • Membership Expiration Reminder: Send a reminder email when the membership is about to expire.
    • Full-Screen Chat: Improve the chat experience with a full-screen option.
    • Second Custom Description for Taxonomies: Allow an additional custom description for locations and categories (Set bottom description).
    • Notification to Users in Ad Search: Implement a function that notifies users when an item they are searching for is published, like other current plugins

    I hope this information is useful for the continuous improvement of the plugin. Thank you for your attention and we look forward to future updates.

    https://paste.pics/47407b1ed22dade923f0c0d784130ba0
    https://paste.pics/d09b0d6f700b9147e14b42d74803b523

    https://paste.pics/2a649162e75618cd59783c8d37c45d69

    https://paste.pics/f526185c81f22eddc9383d2b83cb8202

    https://paste.pics/23bad515ab7bb853f225d6a4e9381f0b

    Thanks You. Best regards.

    Thread Starter jonathanrama

    (@jonathanrama)

    Thank you again, and here’s an additional improvement suggestion I forgot to mention earlier:

    An option in the filter to hide sold listings, allowing users to search and view only those items that are still available.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Thank you for all explanation. We listed all things. Could you check it how looks it is https://prnt.sc/LSP-JquGIzTF

    Thread Starter jonathanrama

    (@jonathanrama)

    I would like to express my satisfaction with the upcoming update. I consider it to be a notable improvement over the current version. I find it particularly useful, and I believe other users will too, the quick and clear way in which the status of the ads can be seen, whether they are “published”, “pending”, or “expired”. Additionally, I find the new structure for the “featured”, “top”, and “bump up” labels to be excellent, especially because these labels only appear when they are active, which improves the clarity and efficiency of the interface.

    Good job!

    Thread Starter jonathanrama

    (@jonathanrama)

    Hello team.
    How are the updates going?

    I’d like to suggest an improvement for our plugin. Sometimes, when a seller gets a message from someone interested in their ad, they go to the website and don’t see any notification. Could we make it so that an alert appears in their user panel saying they have new messages and to check their email? I saw other plugins do this and think it would be really useful for us.

    Thank you
    Regards

    https://paste.pics/Q15PN

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    That is good idea. Thanks for your suggestions. Right now, we are doing listing form builder.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Updated my-listing design in version 2.6.7. Hope, it’s user friendly now.

    Thank you

Viewing 9 replies - 1 through 9 (of 9 total)
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