Feedback on the templates

  • Resolved robaxxx

    (@robaxxx)


    5 months, 1 week ago

    Hi again

    Just some feedback on the templates.

    I needed to customize the order emails because the store operator prints out each one for fulfillment and the standard templates always end up needing two sheets of paper. They want to just print on one A4.

    I used this plugin as I noted it placed the order notes field into its own full width row, which is great. But then I find that it puts the billing and shipping addresses above and below rather than leaving them next to each other as the default templates do. That’s makes the order even taller than it as.

    So the suggestion is to have a template where those addresses are side by side again, making the whole thing as short as possible.

    Or if there’s a way to do this, I’m keen to know. I’ve had a look at the file from the fluid template to see if I could make that happen but it’s beyond me in there.

    Thanks heaps
    ROb

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @robaxxx ,

    Greetings from WebToffee Support!

    Thank you for reaching out to us. By default, the Decorator – WooCommerce Email Customizer plugin shows the address details on the same line. Could you please provide a screenshot of the issue you’re experiencing? This will help us understand the problem better.

    Additionally, please share your WooCommerce System Status report. You can access this report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This report will provide details about your site environment.

    We appreciate your cooperation and look forward to resolving this issue for you.

    Thread Starter robaxxx

    (@robaxxx)

    Woops!

    I was testing both your version and the Kadence one last night and this post was meant for that plugin. Yours does keep both addresses on the same column and I actually ended up using that.

    I’ll mark this resolved and you can happily ignore it, thanks!
    Rob

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