Feeds not getting feed items, counting up

  • Resolved iamthedan

    (@iamthedan)


    10 years, 1 month ago

    I actually have a test a and production version of my site. The test site works perfectly and pulls blog posts no problem. When I released the code to the production site, however, the same feeds are not pulling any data from the same blogs.

    Even weirder, the “Next Update” listed on the feed sources page is counting up instead of down. It’s up to three hours now and the default refresh in the settings is 15 minutes.

    The only difference between the way I configured the feeds on the two sites is that I imported them in bulk on the production site. Once I saw that they were not working, I deleted one of the feeds and tried recreating it manually to no avail.

    I should also note that in the feed preview articles are showing up correctly, and the validation is coming back clean.

    Here’s my debug dump, with the url and theme info removed:

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No

    SITE_URL: **********
    HOME_URL: **********

    Plugin Version: 4.6.1
    WordPress Version: 3.9.2

    Platform: Apple
    Browser Name: Chrome
    Browser Version: 38.0.2125.101
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_9_5) AppleWebKit/537.3
    6 (KHTML, like Gecko) Chrome/38.
    0.2125.101 Safari/537.36

    PHP Version: 5.3.3
    MySQL Version: 5.1.73-log
    Web Server Info: Apache/2.2.15 (CentOS)

    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Post Max Size: 8M
    PHP Time Limit: 30

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: Home #5
    Page For Posts: Home #5

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/lib/php/session
    Use Cookies: On
    Use Only Cookies: On

    UPLOAD_MAX_FILESIZE: 2MB
    POST_MAX_SIZE: 8MB
    WordPress Memory Limit: 40MB
    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.

    ACTIVE PLUGINS:

    Akismet: 3.0.0
    BackupBuddy: 3.1.8.3
    Cyclone Slider 2: 2.8.2
    Email Log: 1.7.4
    Event Espresso: 3.1.36.5.P
    Event Espresso – Calendar: 2.2.4.p
    Event Espresso – Custom Title Tags: 1.0
    Event Espresso – SSL/HTTPS: 1.0
    Flexo Archives: 2.1.5
    Gravity Forms: 1.8.17
    iframe: 2.9
    More Fields: 2.1
    Posts 2 Posts: 1.6.3
    Relevanssi: 3.3.5
    SEO Friendly Images Business: 1.0.5
    Simple 301 Redirects: 1.06
    Simple Fields: 1.4.8
    Custom Module: 0.7
    Custom Module Taxonomy File: 1.8.3
    CM Blog Post Aggregate Listing: 1
    CM Event Listing Sub Widget: 1
    CM News and Events Listing: 1
    CM Practice Areas Listing: 1
    CM Speaking Engagement Listing Sub Widget: 1
    TinyMCE Advanced: 4.0.2
    Tweet, Like, Google +1 and Share: 1.7.5
    UberMenu 2 – WordPress Mega Menu Plugin: 2.0.1.0
    W3 Total Cache: 0.9.4
    Widget Logic: 0.57
    WordPress SEO: 1.5.3.3
    WP RSS Aggregator: 4.6.1

    DEACTIVATED PLUGINS:

    Easy Author Image: 1.5
    Event Espresso – Social Media: 1.1.5.1
    Gravity Forms Stripe Add-On: 1.3
    WordPress Importer: 0.6.1

    CURRENT THEME:

    *************

    ### End System Info ###

    The error log is not showing any issues.

    Are there any security/permissions/PHP config issues that might cause something like this? Those are the only avenues on the back end of the site that might differ.

    Thanks in Advance

    https://www.ads-software.com/plugins/wp-rss-aggregator/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter iamthedan

    (@iamthedan)

    Tried updating the plugin to 4.6.2, no change in behavior.

    Thread Starter iamthedan

    (@iamthedan)

    Tried exporting the settings and feed sources from the test site and then importing them into the production site. No change in behavior except that now the feeds are showing “Last Updated” and “Last Update Imported” statistics. “Next Update” is still counting up, not down.

    Thread Starter iamthedan

    (@iamthedan)

    Looks like this was an issue with W3 Total Cache settings. Not sure why that caused a count up, but the posts are coming in now.

    Plugin Author Jean

    (@jeangalea)

    Glad you managed to solve it!

    NWTD

    (@nwtechie)

    @iamthedan, what settings did you have to adjust to make this plugin work? I’m having the same exact symptoms (counting up and not importing items) and have W3 Total Cache installed.

    Thread Starter iamthedan

    (@iamthedan)

    It doesn’t work. To get this plugin to work we have to shut off W3 Total Cache.

    We were going to try to make it work, but for every thread we found on both the WP RSS Aggregator and W3 Total Cache forums trying to address this issue there was no interest from the developers in trying to actually fix the problem. More often then not it devolved into a blame game, each saying it was the other’s fault.

    Honestly if there is a developer reading this that can explain why W3 Total Cache should affect WP RSS Aggregator at all in this way, I would take the problem on myself. But I don’t have time to sift through thousands of lines of code trying to identify the (hopefully) edge case that is causing this.

    Thread Starter iamthedan

    (@iamthedan)

    @NWTD This seems to be working on our site now, though I am wildly unsure as to the reason. As far as I know the only thing that has changed is that we disabled and then reenabled the object cache on W3 Total Cache.

    In the settings for the object cache you may want to try adding “wprss_feed” and “wprss_feed_item” to the Non-persistent items listed on the Object Cache settings. I have zero guarantee that this does anything, but might be worth a shot.

    NWTD

    (@nwtechie)

    Thanks for the followup @iamthedan. I’ll give it a shot.

Viewing 8 replies - 1 through 8 (of 8 total)
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