Feeds Not working

  • Resolved salvagemind

    (@salvagemind)


    4 years, 5 months ago

    I have 2 website using Custom Twitter Feeds suddenly both website feeds stop working today. Is there is any plugin issue or twitter feed policy issue?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey Salvagemind,

    We would be happy to look into this issue for you. However, to do so would require that we review the current plugin System Info which allows us to review any plugin settings issues and narrow down the source of the underlying issue further. Since this is public forum and your plugin’s System Information may contain private data please submit a support request through our Support page here.

    Also include your plugin’s System Info with your support request which can be obtained by going to your:

    WordPress DashBoard -Twitter Feeds – Settings – Support (tabbed page).
    Select all text in the “System Info” by clicking in the box, copy and then paste the ‘System Info’ into your reply.

    Thank you.

    The Twitter feed is also not working on my side. Did you manage to fix the issue for the above request.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @malindy,

    Like my colleague David mentioned above, this can be due to different reasons and we will need your plugin’s ‘System Info’ which contains private data not suitable to share on the forum. Please submit a support request through our Support page here.

    Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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