Feedzy Plugin Gives Fatal Error & Destroys Website

@johnroyce please provide the below details to enable us to help you:

• if you are using the shortcode please paste the entire shortcode without any redaction
• if you are using the block editor, please share a screenshot
• what is the version of WP and the plugin?
• is it happening to a particular page or all pages that use feedzy?

■ WP Version 5.3.2

■ This is only happening on the front page using feedzy. For example, here is another page on the site: https://www.clean-round.com/site-log/

■ Using Divi builder … do you want a screenprint of the builder edit page?

■ There are several shortcodes being used … here’s the main one:

[feedzy-rss feeds=”https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS, https://news.google.com/news/rss/search/section/q/%22show%20jumping%22/%22show%20jumping%22?hl=en&gl=US&ned=us, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9678, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9680, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9681, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9682″ max=”17″ feed_title=”yes” target=”_blank” title=”” meta=”yes” summary=”yes” summarylength=”160″ thumb=”yes” size=”80″ default=”https://www.clean-round.com/wp-content/uploads/tb_FRA_DelaveauPatrice_ORIENT-EXPRESS.png”%5D

@johnroyce can you please paste the shortcode as you are using it within the CODE tags here?

Not sure if I understand what you mean by “CODE tags,” but this is the full code listed in that (text) widget:

<div class=”cr-heading”>TOP SJ NEWS</div>
<div class=”lcp_columntitles” style=”border-left:0px solid blue;”>
[feedzy-rss feeds=”https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS, https://news.google.com/news/rss/search/section/q/%22show%20jumping%22/%22show%20jumping%22?hl=en&gl=US&ned=us, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9678, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9680, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9681, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9682&#8243; max=”17″ feed_title=”yes” target=”_blank” title=”” meta=”yes” summary=”yes” summarylength=”160″ thumb=”yes” size=”80″ default=”https://www.clean-round.com/wp-content/uploads/tb_FRA_DelaveauPatrice_ORIENT-EXPRESS.png”%5D
</div>
<p>See All News…</p>

@johnroyce I mean use the code tags in the forum to paste the shortcode so that it does not get mangled. For example, [feedzy] is out of the code tags and [feedzy] is within the code tags. Please read the forum FAQs/documentation to understand how to do this.

Hello @johnroyce ,

The first URL mentioned in the shortcode is not a valid feed URL, but a site URL :
https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS

You can visit https://validator.w3.org/feed/ and test the URL if it is a valid feed URL or not.

And also, the shortcode posted here is an incomplete shortcode. kindly use code tag as suggested by @rozroz while pasting the shortcode which will prevent the shortcode from getting mangled or cutoff.

Hope this helps.

• This reply was modified 4 years, 10 months ago by mohitnavandar. Reason: Added a tag, edited my answer

Okay I think I see. The posted shortcode was missing the final bracket:

[feedzy-rss feeds="https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS, https://news.google.com/news/rss/search/section/q/%22show%20jumping%22/%22show%20jumping%22?hl=en&gl=US&ned=us, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9678, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9680, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9681, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9682" max="17" feed_title="yes" target="_blank" title="" meta="yes" summary="yes" summarylength="160" thumb="yes" size="80" default="https://www.clean-round.com/wp-content/uploads/tb_FRA_DelaveauPatrice_ORIENT-EXPRESS.png"]

Hi @johnroyce ,

From the shortcode given
[feedzy-rss feeds="https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS, https://news.google.com/news/rss/search/section/q/%22show%20jumping%22/%22show%20jumping%22?hl=en&gl=US&ned=us, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9678, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9680, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9681, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9682" max="17" feed_title="yes" target="_blank" title="" meta="yes" summary="yes" summarylength="160" thumb="yes" size="80" default="https://www.clean-round.com/wp-content/uploads/tb_FRA_DelaveauPatrice_ORIENT-EXPRESS.png"]

if you remove the following mentioned first URL ( which is an invalid feed URL ) :
https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS, you can refer the Screenshot of the RSS Validator

The shortcode works fine.

@johnroyce you can test with the new version of the plugin we have just released and let us know how it goes.

The updated version WORKED, thank you. Now the page comes up and the feeds are showing. I also removed the invalid feed and will test the others.

One flaw is that the default image isn’t showing up for a few items, just a blank square where it should be. This behavior may be unrelated … if so, I’ll start another request and let this issue be marked as resolved.

It was a shock to have the live site vanish, but thank you for your consideration in resolving it!

Happy to have helped you.

If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

I reviewed you 4 years ago (wow didn’t realize it’s been that long). Gave the plugin 5 stars and a positive writeup. Longtime supporter here.

https://www.ads-software.com/support/topic/feedzy-makes-it-easy/

Now if I can just get the thumbnails to work consistently … like they did, once upon a time …