Few issues while using Sharing and Shortcode embeds

  • Resolved Saurabh Jain

    (@saurabhsjain91)


    9 years, 3 months ago

    Hi There,

    I have enabled jetpack’s sharing feature everything is working fine except the Email thing. When i click on the button it ask me email id on which i want to share and when i enter all the details and submit it shows me the email has been sent but i do not receive any email.

    Regarding the Shortcode Embeds: I have used facebbook shortcode to show my post but it doen’t know anything.

    Any help would be appreciated. Thanks in advance.

    PS: You can access the site to check the Email functionality using LINK

    https://www.ads-software.com/plugins/jetpack/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    It sounds like your server might not be configured properly to send emails through the wp_mail function, which Jetpack uses.

    Can you try installing the Check Email plugin and sending yourself a test email to see if it works? You can download the plugin here:
    https://www.ads-software.com/plugins/check-email/

    If you didn’t receive a test email, you could try using a plugin like this one to configure your WordPress site to use a specific email service:
    https://www.ads-software.com/plugins/postman-smtp/

    If the function appears to be work properly, it means that Jetpack’s emails are filtered out before they can reach your inbox:

    * They can be filtered out by your server before they even get sent out; your hosting provider should be able to check their server email logs to find out if the emails were blocked.
    * They can be filtered out by your email provider. If you don’t find the emails in your spam folder, you might want to try to send out Jetpack emails to another email address, and see if you keep experiencing issues.

    Let me know if this helps!

    I have used facebbook shortcode to show my post but it doen’t know anything.

    Could you post the exact shortcode you’ve inserted into your post here?

    Thanks!

    Thread Starter Saurabh Jain

    (@saurabhsjain91)

    Hi Jeremy,

    I checked the emails using email-log plugin, it shows post sharing mails are sending out but we are unable to receive the post. This could be issue with my server, i will check it and update here.

    Regarding Facebook shortcode embeds: Sorry, my mistake i was not using the shortcode as intended. I was using it
    [facebook url="https://www.facebook.com/MY-FB-NAME"] that was the reason FB post was not coming.

    Thanks for your support.

    Thread Starter Saurabh Jain

    (@saurabhsjain91)

    Hi Jeremy,

    When i enter my domain’s email into sender mail (e.g [email protected]), then i am able to receive the post shared.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    What happens when you use the Postman plugin instead of your server’s mail functions? Does that help?

    I’m also having problems with my video embeds. They’re all broken after the upgrade to WordPress 4.4. The shortcode is displayed on the site and not the video. I’m seeing this on multiple sites.

    [youtube=https://youtu.be/LCiSytha55U&w=280]

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @eleven Sites Your issue doesn’t seem related to this thread, but that’s indeed a known issue. You can read more about it here:
    https://www.ads-software.com/support/topic/youtube-shortcode-and-wordpress-44?replies=1

    Thread Starter Saurabh Jain

    (@saurabhsjain91)

    Hi Jeremy,

    Thanks for the response. I used the Postman plugin and now i am able to share the post using email option.

    Thanks a lot for support.

Viewing 7 replies - 1 through 7 (of 7 total)
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