FiboSearch doesn’t show the search page

  • Resolved skibidejw

    (@skibidejw)


    3 years, 7 months ago

    Hey, I have a problem while using your FiboSearch plugin. The search result shows the correctly under the search box, but when trying to show all results page is not working properly. As sometimes show the result correctly and sometimes shows “no result found”!

    I’ve found previous topic with same error and aplied the following snippet:

    
(function ($) {
    $(document).ready(function () {
		var $flags = $('[name="dgwt_wcas"]');
		
		if($flags.length){
		    $flags.remove();
		}
    });
})(jQuery);

    The snipet does remove that part from the address bar, but the other part which is ” &post_type=product&lang=pl” still appears and bugs the search. Removing everything except the “?s=Searching” part seems to work (not ideally, but it does work).

    Please let me know how to fix this.

Viewing 11 replies - 1 through 11 (of 11 total)

  • Hello,

    Please share your site address so I can have a look.

    Thanks,
    Clint

    Hi there,
    Same issue for me.
    The search page don’t show any results.

    Do you have a fix?
    Regards

    Hi there,

    If you’re using Elementor, please check:

    https://fibosearch.com/documentation/troubleshooting/the-search-results-page-created-in-elementor-doesnt-display-products/

    Thanks,
    Clint

    I have a similar issue. When I type a term in the search bar related to one of the pages on my website it will pull up the page in the hinting dropdown area, but when I press ENTER it goes to a SHOP page where it says “no products were found matching your selection”.

    How to I get the search results page to display the pages with the search term?

    Hello,

    Only products are displayed on the search results page. We only show pages/posts in the autocomplete suggestions.

    Best regards,
    Clint

    Plugin Author Damian Góra

    (@damian-gora)

    @skibidejw
    If you removed dgwt_wcas=1 from the URL and you still have the issue, it’s mean that issue isn’t related to FiboSearch. If there is no dgwt_wcas=1 in the URL, the FiboSearch is totally deactivated on the WooCommerce search results page.

    You can even remove FiboSearch and add a native WooCommerce search widget. You will have the same error. Try to deactivate plugins to find one that affects the search results page.

    @yo2b, @unitmike
    If you don’t see the same results in instant search and on the WooCommerce search results page, there are few cases you can have:

    1. Some plugin overrides the search results
    2. Your theme override the search results
    3. Your custom snippet override the search results
    4. You have the wrong search results page template in Elementor or another page builder

    The best approach would be to check all these points. Try to deactivate plugins one by one and check if the issue still occurs after each deactivation. Also, try to switch your theme to e.g. Storefront, and check if the issue may be related to the theme. Try to disable all your snippets e.g. in functions.php file in your child theme.

    Every case where there are wrong search results after clicking an enter key is individual. I recommend contact us via our contact form https://fibosearch.com/contact/ because of sensitive data or credentials we will need to debug.

    I have the same problem. Every time someone searches and enter, the results page shows no results. I use DIVI.

    https://reednaturals.co.ke/- e.g. search for “collagen” and enter.

    Hi @reednaturals,

    Maybe it’s an issue with the Divi template being used. You can create a separate template in Divi >> Theme Builder, which will only be used to display the results. This Divi documentation article may be helpful: https://www.divithemeexamples.com/divi-search-results-page-template/

    Let us know how it goes!

    Best regards,
    Clint

    Hello. I have https://custom-iron.ro/ and when i search “casca” i get nothing https://custom-iron.ro/?s=casca&post_type=product&dgwt_wcas=1. Please help me with this. I want the results to be in a blank page. Thanks

    I use Avada by Theme Fusion. When I use the default search, everything works fine, but when I select “Replace all Avada search bars with the FiboSearch” then I get no results.

    Here’s what I found:

    Avada Search Results URL is:
    https://www.shishanova.ca/?s=hookah

    When FiboSearch is activated, the result look like this:
    https://www.shishanova.ca/?s=hookah&post_type=product&dgwt_wcas=1

    The issue seems to be with the post type “&post_type=product&dgwt_wcas=1”

    It’s a very nice search, however it requires more improvements to make the implementation seamless.

    Plugin Support Kris

    (@c0nst)

    @alerentbucharest

    Sorry to hear that.

    I checked your website and found the Advanced Woo Search plugin for filters.

    Unfortunately, FiboSearch is not compatible with this plugin.
    For FiboSearch to work properly, please consider using a plugin that is compatible with it.

    Here’s the list of Compatible filters plugins with FiboSearch:
    – FacetWP
    – Advanced AJAX Product Filters
    – Product Filters for WooCommerce
    – WOOF – Products Filter for WooCommerce
    – WooCommerce Product Filter
    – Product Filter for WooCommerce
    – JetSmartFilters

    Read more about FiboSearch compatible filters plugins here

    Best regards,
    Kris

Viewing 11 replies - 1 through 11 (of 11 total)
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