• Resolved simplyman

    (@simplyman)


    Hello community,
    
    I have a problem with the delete button of some fields in a WPForms form.
    
    I have a form, with a series of fields with logical conditions.
    
    Some of my fields have the delete button and the duplicate button on it visible.
    
    Other fields do not have these two buttons visible. But I know they are there because I pressed them.
    
    I know you're going to talk to me about CSS, but that's not the problem for me.
    
    These famous invisible buttons, when I press the invisible delete button (because I want to delete this field) it opens a popup and asks me to confirm if I am sure I want to delete this field. So far so good.
    
    But the problem is when I press ok to delete the field in question, well nothing happens at all. The field doesn't get deleted.
    
    I updated WPForms, I emptied the cache of my browser and my wordpress, I checked my plugins (by deactivating 1 to 1) to see if there was a plugin that was creating a conflict with Wpforms.
    
    I exported the form to another wordpress that had WPforms and tried to delete that field.
    
    But I can't do it and I don't know what to do. I don't understand where the bug comes from. I wonder about my logical conditions, but they have worked very well so far, and they continue to work well. I want to delete a field and replace it with another type of field. But I can't delete it.
    
    If anyone has any idea where the bug could come from, I would be really grateful.
    
    Thank you to all for your help.
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  • Hi @simplyman

    We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks,

Viewing 1 replies (of 1 total)
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