Field ID′s Ratepay

  • Resolved cettrich

    (@cettrich)


    2 years, 2 months ago

    Hello,

    we would like to show our RatePay payment information in our plugin Germanized on the created invoices.
    Here we had deposited the following if-command for purchase by invoice (PayPal Plus) so far:

    [if_order data=”instruction_type” value=”PAY_UPON_INVOICE”]
    Account holder: [order data=”account_holder_name”]
    IBAN: [order data=”international_bank_account_number”]
    BIC: [order data=”bank_identifier_code”]
    Purpose: [order data=”reference_number”]
    Due date: [order data=”payment_due_date”]
    [/if_order]

    Do you know what the ID’s of the new RatePay fields are called so that the correct payment information is shown on our own invoices?

    Thanks in advance

    Chris

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @cettrich,

    Do you know what the ID’s of the new RatePay fields are called so that the correct payment information is shown on our own invoices?

    The PayPal Plus plugin stored the payment instructions in WooCommerce meta fields so they could be accessed the way you describe.
    With PayPal Payments, these instructions are retrieved differently and are currently not saved in the regular WooCommerce meta fields. So it wouldn’t work the same way.

    The instructions are stored in the postmeta table under the meta key ppcp_ratepay_payment_instructions_payment_reference, but I’m not sure how these could be retrieved to be displayed in the invoices.
    I created a feature request for the developers to investigate how parity could be ensured so you can do the same thing with PayPal Payments.

    Kind regards,
    Niklas

    Thread Starter cettrich

    (@cettrich)

    Hi Niklas,

    thank you very much for your feedback.
    Unfortunately we don’t know the correct name of the fields. Where can we see them? We do not have access to MySQL at the moment.

    We wonder how other small stores do it with the invoices. Surely in the German market an appropriate invoice is essential?

    If you have information from the developers, we look forward to your answer, so that we can hopefully offer invoice purchase again soon! ??

    Many greetings

    Chris

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi Chris,

    The buyer receives two separate emails with the Ratepay payment instructions. One from your shop and one from Ratepay directly.
    The instructions are also displayed in a field in the WooCommerce order, but this field content is not as easy to export/reuse compared to WooCommerce meta fields.
    I don’t see the need to have these instructions printed on the invoice itself, but it certainly could be interesting to provide parity with the PayPal Plus plugin when relying on WooCommerce meta fields.
    The developers will look into it, and maybe this can be squeezed into the next plugin update later this month. But no promises.

    Kind regards,
    Niklas

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello,

    It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a new thread if you are still facing issues or have questions that you need us to answer.

    Kind regards,
    Andreas

Viewing 4 replies - 1 through 4 (of 4 total)
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