Field titles not appearing issue

  • Resolved mkenny400

    (@mkenny400)


    5 years, 7 months ago

    Hey on my checkout page here – (https://mauricekenny.com/shop-2/checkout/ ) when you go through it first you register, 2nd set up a profile, then 3rd tab is for payment info. On the 2nd tab I am using your plugin.

    I am using WooCommerce Multi-Step Checkout for the checkout design, but on tab 2 I am using your fields since I can make them custom.

    For some reason on #2 tab the titles are not appearing above the fields. I have first name, last name, email address, create account user name, and create account password, but the first 3 only show an empty box for you to type in without a title/label. Can you help to put a black title on top of these boxes?

    –
    Maurice Kenny

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    Could you please verify whether you have provided “Label” for the fields? If not, please provide the label and verify once again from your side.

    If this is not the exact issue, please raise a ticket from our website. We hope our technical team will be able to help you.

    Thank you!

    Thread Starter mkenny400

    (@mkenny400)

    Yes in those 3 fields I have provided the labels for those fields. The labels are “First Name” , “Last Name” , & “Email Address”. I actually did not change anything so they are the default originals. So as a example here is what the First Name details are when I click it:

    Name – billing_first_name
    Type – Text
    Label – First name
    Placeholder – (this is blank so nothing is in this field)
    Class – form-row-first
    validation – (this is black so nothing is in this field)
    Then the following are check off – required, enabled, display in emails, display in order detail pages,
    The following are not checked off – clear row

    Is there anything that can be changed so this can be fixed?
    If not then can you provide the direct link to your website where I can submit a ticket ?

    Plugin Author ThemeHigh

    (@themehigh)

    You can use the below details to submit your query.

    themehigh.freshdesk.com/support/tickets/new

    We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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