Field values not displaying on email template

  • Resolved kevinmabul

    (@kevinmabul)


    2 years, 10 months ago

    Hi there.

    The latest version of the plugin’s email notification system doesn’t seem to be working right. We received the below when running version 1.6.11 of the weForms plugin:

    Name: (removed)
Email: {field:email}
Phone: {field:phone}
Query Type: {field:preferred_way_to_contact_me}
How should we contact you: {field:radio_contact}
Preferred Location: {field:choose_preferred_location}
Message: {field:your_message}

    I have rolled back our site’s weForms version to 1.6.9 and all is okay now.

    I’m not sure what caused this. The only weird thing we’re doing is using “magic tags” on the “to” field so we’re able to send to different email addresses based on what is chosen on the “preferred location” select field.

    Not sure what other info I should provide, but we’re running WordPress 5.8.3 (latest as of the time of this writing) on PHP 7.4.

    Thanks!

    • This topic was modified 2 years, 10 months ago by kevinmabul.
    • This topic was modified 2 years, 10 months ago by kevinmabul.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Elana Davis

    (@elanasparkle)

    Hello @kevinmabul

    ?Thank you for reaching out to support! What are you using for the to address? Is this just happening on one form or every form? Also, what are you referring to magic tags in the to field?

    In 1.6.11 you should be able to use the {value:dropdown} and get email addresses out of the fields.

    Thanks
    Elana D.

    Same error here with admin confirm :
    Nom: {field:nom} / Prénom: {field:prenom}
    Adresse :
    {field:num_ro_de_la_voie} {field:libelle_de_la_voie}
    {field:complement_adresse}
    {field:code_postal} {field:commune}
    Téléphone: {field:num_ro_de_t_l_phone} / Email: {field:email}`

    Rolled back to 1.6.9 and fields dispay correctly in admin email

    Plugin Support Elana Davis

    (@elanasparkle)

    Hello @bjeanty,

    I created a GitHub ticket for our developers to look further into this. It looks like some fields are not working. I apologize for the inconvenience.

    Thanks
    Elana D.

Viewing 4 replies - 1 through 4 (of 4 total)
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