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Resolved thnpanagiotidis
(@thnpanagiotidis)

3 years, 3 months ago

Hello,

One of our fields on the registration page (event selection) for some reason comes as an empty field on the email.

I’ve tried using a different field ( multi-selection) for example but it didn’t work.

https://paste.pics/77783b6d227f0b64aa495eedfa6d2cf3

Any idea how to get this sorted?

Kind regards,
Thanos

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 3 months ago

Hi @thnpanagiotidis

Could you please provide a screenshot of the Event field settings in the UM Form Builder? You can upload the screenshot via imgur.com and then share the image URL here so we can review it.

Regards,

Thread Starter thnpanagiotidis
(@thnpanagiotidis)

3 years, 3 months ago

Hi @champsupertramp ,

Thank you for your comment.

Here is the screenshot:

https://paste.pics/4dbba862facb324ab7eb9f6c106b77e4

Kind regards,

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 3 months ago

Hi @thnpanagiotidis

In this screenshot, the field name is “Interested Event” https://paste.pics/77783b6d227f0b64aa495eedfa6d2cf3

But in this screenshot, the field name is “Event Selection”
https://paste.pics/4dbba862facb324ab7eb9f6c106b77e4

Could you please confirm that this is the correct field that has the issue?
https://paste.pics/4dbba862facb324ab7eb9f6c106b77e4

Regards,

Thread Starter thnpanagiotidis
(@thnpanagiotidis)

3 years, 3 months ago

Hi @champsupertramp ,

I’m sorry if I confused you.

This is the field but the client renamed it.

Kind regards,

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 2 months ago

Hi @thnpanagiotidis

I just registered on your site. Could you please check the submitted details if the Event Selection is still empty? I registered an account with the email [email protected]

Regards,

Thread Starter thnpanagiotidis
(@thnpanagiotidis)

3 years, 2 months ago

Hi @champsupertramp

https://paste.pics/21bf6161a67c9bf6e6db2038487d0375

It worked. I can see all the details from the Users page on the backend.

Thank you for your help

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 2 months ago

Thanks for letting us know.

Regards,

Viewing 7 replies - 1 through 7 (of 7 total)

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