Fields aren’t hidden by default!

  • Resolved Najm

    (@gcsaudi)


    5 years ago

    Hi there,

    I need the fields to be hidden by default then start to show up when the customer click on the option. I have already made all the visibility tweaks for the fields to when to show, but when i view the form, they are all showing up without choosing any option.

    I will explain my options here:
    If you choose [service A] – Field [1] will appear, if you choose [Yes] field [1A] will appear and if you choose [No] field [1B] will appear.

    However, in my case, all of the field are appearing!

    Thanks a lot!

    • This topic was modified 5 years ago by Najm.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @gcsaudi

    i hope you’re well today and thank you for your question!

    It seems that Forminator is currently disabled on your site as I can only see raw shortcode on a linked page. What you’re trying to achieve should be doable with fields’ “visibilty” settings, though.

    It’s difficult to say why it’s not working for you without actually seeing/testing the form so may I ask you to share the form with me?

    Each form can be exported form the plugin by using “Export” option from the menu under a small “gear” icon next to the form on “Forminator -> Forms” page. Could you export the form in question and share the export code with us here?

    Note:
    – if there are any e-mail notifications enabled, you might want to temporary remove them form the form before exporting it
    – please make sure to mark the code as “code” using the “code” button in this post editor here.

    Best regards,
    Adam

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @gcsaudi

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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