Fields Missing in Responses if Visibility Based on Date Input

  • Resolved kingkreg

    (@kingkreg)


    3 years, 11 months ago

    Hi there,

    We are having an issue whereby we’re not receiving data that the user inputs into Checkbox fields. After testing many combinations we have narrowed it down to when the checkbox field is set to only show based on the input that the user puts into a date field earlier on in the form.

    We ask for their DOB and then show a specific list of classes as checkboxes based on their age (the rules are actually sets of ‘DOB is before dd/mm/yy’ and ‘DOB is after dd/mm/yy’ which works well for us). This works visually in the form but the responses don’t include the data from the checkboxes so we lose data.

    My gut feeling is that the code displaying the form is handling the format of the DOB input correctly but the code submitting the form is not, and therefore excluding it. I have no idea where to start trying to fix though!

    I have replicated the issue on a very simple form with just a date input and one checkbox field which is set to show if the date is in the past.

    Any suggestions would be greatly appreciated!

    Thanks,
    Craig

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kingkreg

    (@kingkreg)

    So it looks like the issue does not occur if you are using rules to ‘hide’ the input fields (rather than using rules to ‘show’ the fields). Therefore I just need to reverse engineer all the rules to not show when the DOB is in the wrong range.

    Would be great if the bug could be looked at though because it makes my rules more complex and it would be nice for it to be as simple as possible.

    Thanks for such an awesome form builder!
    Craig

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kingkreg

    Sorry to hear you are having this issue.

    Would it be possible to export the not working form https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    And we can take a closer look?

    You can share it using Google drive or any other service.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kingkreg

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas`

Viewing 3 replies - 1 through 3 (of 3 total)
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