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  • Plugin Support Dina S.

    (@themehighsupport)

    Upon checking your website, we can see that the checkout page has been created using WooCommerce blocks. Due to this, our plugin isn’t functioning properly on the checkout page. Unfortunately, the current version of our plugin is not compatible with the WooCommerce blocks.
    ?
    WooCommerce hasn’t provided any filters or hooks to add compatibility with these blocks. We’ve already reached out to WooCommerce about this issue, and they’ve informed us that they are working on it. Once they add the necessary hooks, we will ensure our plugins are compatible with blocks.
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    For now, we suggest using the shortcode?[woocommerce_checkout]?to create the checkout page, as this will enable our plugin to work correctly.
    ?
    Thank you!

    arend

    (@arenddeboer)

    Thanks Dina!

    I think a lot of the open support requests are due to this “bug” / not so considerate blocks implementation from WooCommerce.

    Perhaps a sticky post explaining this can be helpful.

    Plugin Support Dina S.

    (@themehighsupport)

    Sure, we will consider that request.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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