Fields not showing any more

Hi @raul91

Please send us a WooCommerce system status.?Read more information on?where to get the system?status.
In addition, please send a link to the product where the product fields were displayed and now are not.

@dominikl65 Thanks for the quick response

hier is copy of system Status: https://www.dropbox.com/scl/fi/uwivgyg8kkdvdbu7b745u/SystemStatusReport_pergoline.at_2023-08-08T07-22-29.txt?rlkey=crvtjx72qmhlyqkmp6mnvetd4&dl=0

hier is the product:
https://pergoline.at/product/leather-bag-1/

Thanks in advance

Hi @raul91

The latest plugin update to version 2.3.10 was released yesterday, could you update the plugin and test the performance? If that doesn’t help, then please downgrade the PHP version to 8.1.x or 8.0.x and let me know if that solved the problem.

Hi @dominikl65
thanks for ur reply

i tried almost everything but it keep not showing.

i noticed that on home page in the product of month vieew i can see the additional fields but not in the single product page any suggestion?

i also forget to mention that i installed other plugin :
Variation Price Display Range for WooCommerce

and since then it is not showing anymore

i delete the plugin but not thing is working

• This reply was modified 1 year, 7 months ago by raul91.

Hi @raul91

What additional fields have been added to this product using our plugin? https://pergoline.at/product/leather-bag-1/
Do you have the option to disable all plugins and leave only WooCommerce and Flexible Product Fields to rule out a potential plugin conflict? However, if after leaving these two plugins the fields are suddenly visible then this is due precisely to a conflict with another plugin – in this case it is best to enable each plugin in turn and check which one is causing the problem.

Hello @raul91

The product page is missing a native Add to cart button (now it is replaced with an Enquiry button). This causes the plugin to be unable to use the show field hook.

Please restore the native WooCommerce button to recover the extra fields.

I am marking this topic as resolved as we have not received any new replies. Please let us know if you need our help again.