Fields to, from and message are not showing on the product page

  • Resolved nomad1108

    (@nomad1108)


    2 years ago

    Hello!

    The fields to, from and message are not showing on my product page, even after selecting a price.

    In the settings, I’ve checked the box “If you do not see the To / From / Message fields on your gift card product page, try checking this box and reloading” but it didn’t change a thing…

    I’m on the latest version of WP & WooCommerce with a YOOtheme template.

    Thanks in advance for your help,
    Thibault

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter nomad1108

    (@nomad1108)

    Problem solved: I had the WooCommerce “Add to cart” element called twice on my template (one for mobile view, one for desktop view) which was causing the fields to show only on mobile. So I changed the template to use one global layout for all viewports.

Viewing 1 replies (of 1 total)
  • The topic ‘Fields to, from and message are not showing on the product page’ is closed to new replies.