File change detected but no scan results

Hi Zougou do you have any cache plugin installed?

Hi !
No, I have no cache plugin installed.
My plugins (last version for all):
– All In One WP Security
– Contact Form 7
– MailPoet Newsletters
– Simple Yearly Archive
– Vertical Scroll Recent Post
– WPBakery Visual Composer

I activated the Twenty Fifteen theme to test if this was a theme conflict. As soon as I click the button to perform a manual file change detection scan, I got an email but the summary of the scan results is still EMPTY.
So it seems that’s not a conflict with my theme.
Maybe with one of the plugin ?

I’ll try to desactivate plugins and do some tests.
Just to be sure:
If I desactivate (not delete) a plugin in WP, will I lost the plugin setup ?
I’d like to avoid bad surprises ??

Thanks for your time !

Please check the log file for this plugin and also check your server’s log file to see if there is any useful info which might shed light on why this is occurring.

Hi, thanks for your suggestion !

I found several errors in wp-security-log.txt :

[05/13/2015 8:29 AM] - FAILURE : save_scan_data_to_db() - Error inserting data to DB!
[05/13/2015 8:29 AM] - SUCCESS : File Change Detection Feature: change to filesystem detected!
[05/14/2015 9:33 AM] - FAILURE : save_scan_data_to_db() - Error inserting data to DB!
[05/14/2015 9:33 AM] - SUCCESS : File Change Detection Feature: change to filesystem detected!
[05/14/2015 9:36 AM] - FAILURE : save_scan_data_to_db() - Error inserting data to DB!
[05/14/2015 9:36 AM] - SUCCESS : File Change Detection Feature: change to filesystem detected!

Also, I noticed that the first Error appeared on Day one of plugin installation :

[04/27/2015 3:01 PM] - FAILURE : Error inserting record into MYPREFIX_aiowps_login_activity

Got an idea where this is coming from ?
Should I reinstall the plugin ?

Found a topic about same issue :
Can’t view file scan results

I checked the MySQL variable max_allowed_packet :
max_allowed_packet : 1048576 (1Mo)

But I use your plugin (older version) on another site (same shared hosting) with same max_allowed-packet value, and on this site I can see scan results, I have no “save_scan_data_to_db()” error in log file.

So not really sure that errors come from a value too small for the variable ‘max_allowed_packet’…

Here’s what server’s log file indicates :

[Wed May 13 10:29:59 2015] [error] [client X.X.X.X] [host https://www.domaine.org] FastCGI: server “/aaa/bbb/www/wp-admin/admin.php” stderr: PHP message: Erreur de la base de donn\xc3\xa9es WordPress MySQL server has gone away pour la requ\xc3\xaate UPDATE ‘MYPREFIX_aiowps_global_meta’ SET ‘date_time’ = ‘2015-05-13 10:29:59’, ‘meta_key1’ = ‘file_change_detection’, ‘meta_value1’ = ‘file_scan_data’, ‘meta_value4’ = ‘a:4933:{s:37:\\”/aaa/bbb/www/wp-trackback.php\\”;a:2:{s:13:\\”last_modified\\”;i:1430143629;s:8:\\”filesize\\”;i:4035;}s:32:\\”/aaa/bbb/www/wp-mail.php\\”;a:2:{s:13:\\”last_modified\\”;i:1430143628;s:8:\\”filesize\\”;i:8252;}s:52:\\”/aaa/bbb/www/wp-includes/class-phpmailer.php\\”;a:2:{s:13:\\”last_modified\\”;i:1430143263;s:8:\\”filesize\\”;i:110931;}s:46:\\”/aaa/bbb/www/wp-includes/feed-rss2.php\\”;a:2:{s:13:\\”last_modified\\”;i:1430143295;s:8:\\”filesize\\”;i:3620;}s:66:\\”/aaa/bbb/www/wp-includes/class-wp-image-editor-imagick.php\\”;a:2:{s:13:\\”last_modified\\”;i:1430143272;s:8:\\”filesize\\”;i:13798;}s:41:\\”/aaa/bbb/wp-includes/date.php\\”;a:2:{s:13:\\”last_modified\\”;i:1430143292;s:8:\\”filesize\\”;i:35209;}s:52:\\“/home/fran…, referer: https://wwww.domaine.org/wp-admin/admin.php?page=aiowpsec_filescan

FastCGI: too much stderr received from server “/aaa/bbb/www/wp-admin/admin.php”, increase FCGI_SERVER_MAX_STDERR_LINE_LEN (1023) and rebuild or use “\\n” to terminate lines, referer: https://www.domaine.org/wp-admin/admin.php?page=aiowpsec_filescan

The “/home/fran… is partially displayed, with 3 dots and no ending “. Is this normal ?

Any idea ?

I have the same issue.
Any solutions for this? max_allowed_packet is set to 500M but isn’t working anyway…

Please any suggestions?

Hi nicolecurioni !

Did you manage to solve this issue ?

Is your issue now resolved?

HI !

Yes, the problem seems to be solved since the update to WP 4.3.2.

3 January 2016, i received notification email (File change detected)
BUT no scan results

10 January 2016, i received notification email (File change detected)
WITH complete scan results

The only thing that happened between these 2 dates was the automatic update to WP 4.3.2.