File upload button not working on checkout

  • Resolved petertely

    (@petertely)


    8 months, 3 weeks ago

    Hello,
    Congratulations on this plugin, which could perfectly meet my needs.
    I’ve added a file type field to my checkout.
    The button is clearly visible in the checkout form, but nothing happens when the visitor clicks on it to upload a file (the file upload window doesn’t appear at all).
    I am able to provide access to a clone of the site if needed.

    Thank you in advance.

    Environment :
    Checkout Field Manager (Checkout Manager) for WooCommerce 7.4.6
    Flatsome Thème 3.18.4
    WordPress 6.4.3
    WooCommerce 8.6.1
    PHP 8.1.27

Viewing 1 replies (of 1 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    Hello @jdembowski, I wanted to inform you that a user has left a message on the forum regarding our “Checkout Fields Manager” plugin. It appears they are experiencing an issue with the file upload function on the checkout form. They have offered access to a site clone to investigate the problem. Can we accept these access credentials via email to assist in resolving the issue, considering that the live site is not an option due to WordPress security policies?

    Thank you for your attention!

    Best regards, QuadLayers Support Team.

Viewing 1 replies (of 1 total)
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