File upload does not work on mobile for other users

  • Resolved alygraphy

    (@alygraphy)


    4 years, 2 months ago

    Hello guys,

    the upload does not seem to work for some users. it worked on my phone and tablet but for some it didn’t can you check it out?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @alygraphy,

    We’d be happy to help!

    It looks like you have an active paid plugin on your site. When you have a chance, could you please drop us a line through our contact page?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

    Hi @alygraphy,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please just see my post above).

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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