File Upload Not Working

  • Resolved pasaisea

    (@pasaisea)


    8 years, 2 months ago

    Hi, I’m having a problem with this current particular site that I’ve never experienced in my other websites. The VFB forms file upload are not working. The Form itself actually works and can send the data entries via email. But everytime I upload attachment, it looks like it’s uploading and after it finished and I got message “Form successfully submitted, etc”

    When I checked my email, the email came in with the data entries submitted but no attachment at all, both sender nor destination. I tried looking at the entries on the WP VFB dashboard but nothing at all. Usually the uploaded file goes to the upload directory in wordpress (Dashboard > Media) but nothing showed up. Any advice will be greatly appreciated. Thanks in advance.

    • This topic was modified 8 years, 2 months ago by pasaisea.
    • This topic was modified 8 years, 2 months ago by pasaisea.
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  • Hello Pasaisea,

    The most common cause of uploads not working are:

    1. File size is to big for your wordpress install/server settings. You might check to see what file size is allowed, each website can have its own settings, and each server as well.

    2. File type not allowed, perhaps the file type is not being permitted by your wordpress/server or by VFBPro.

    3. The process times out because the server upload speed, or user upload speed is to slow.

    Typically upload issues are related to the website/server and not VFBPro, since VFBPro simply obeys the rules it is told by your website and server settings.

    Hope this helps,
    Joseph
    VFBPro Support

Viewing 1 replies (of 1 total)
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