File Upload Too Large

  • Resolved marie4057

    (@marie4057)


    10 months ago

    I had an issue today after the update to Ultimate Member that I resolved after hours of trying to find it so thought I’d post here to help others avoid the aggravation.

    I have 3 upload buttons on the profile form to allow admin to upload course certificates. It was working just fine prior to the upgrade but after the upgrade it kept saying that the file was too large.

    I finally checked the form itself and on each of these upload fields it showed the maximum file size to be 0. No idea how it changed in all 3 fields but I deleted the zero to leave the maximum size blank and presto. It works again.

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  • Plugin Support andrewshu

    (@andrewshu)

    Hello @marie4057

    Is everything working well now?

    Regards.

    Thread Starter marie4057

    (@marie4057)

    Yes, I only posted because I thought my resolution may help others. I talked to my client this morning and she is able to upload the certificates as well. Apparently, she has not uploaded anything in a week or so. It is possible it was not the last update that did it. WordPress was also upgraded by my provider so who knows lol. Just a place to start looking if it says the file is too big when it has been working fine and just suddenly stops.

    • This reply was modified 10 months ago by marie4057.
Viewing 2 replies - 1 through 2 (of 2 total)
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