file uploaded does not appear

  • Resolved maub89

    (@maub89)


    2 years, 4 months ago

    Hello,

    I can add the file upload functionality to my website to offer a product customization, but the file uploaded does not appear on the order when paying nor in the order section in the back office when already payed. Same happens with all products.
    I have no means to know how to custom my clients products this way.
    Could you help me please ?

    Thank you so much in advance

    • This topic was modified 2 years, 4 months ago by maub89.
    • This topic was modified 2 years, 4 months ago by maub89.

    The page I need help with: [log in to see the link]

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  • Plugin Author Dhruvin

    (@dhruvin)

    Hello @maub89

    Thank you for reaching out. To debug this further, can you please create a ticket here.

    We will need some more information and we can continue with this discussion there.

    Best Regards,
    Dhruvin Shah

    Plugin Author Dhruvin

    (@dhruvin)

    The problem was regarding Add to cart operation which has been solved hence closing this ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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