File Uploads Are Being Rejected in Chrome

  • I’m filling out all of the required fields in a form that includes some file uploads. When I submit the form on the final step, I am receiving an error, saying “Form has not been submitted, please see the errors below.”, then underneath each of the file upload fields that I just added files to, it’s saying “This field is required.”.

    Files (within the max allotted file upload size) are being successfully added to the form when it’s being filled out, but when the form is submitting, the files are being stripped out/rejected.

    It seems the issue is happening only in Chrome (tested on Windows 10 and 2 separate Macbooks). I also tested on multiple networks and in Firefox, Safari (desktop and mobile), Brave, IE and Edge and it works fine in all of them. The problem is that Chrome accounts for a 69.28% market share of the internet. I simply can’t use this product as long as this issue persists.

    In the Chrome Developer Tools Console, it’s throwing this error:

    Mixed Content: The page at ‘<URL>’ was loaded over HTTPS, but requested an insecure element ‘<URL>’. This request was automatically upgraded to HTTPS, For more information see <URL>

    Then specifically:

    Mixed Content: The page at ‘https://domain.com/shop/?wpforms_form_id=16463&#8217; was loaded over HTTPS, but requested an insecure element ‘https://domain.com/wp-content/uploads/2021/08/filename.png&#8217;. This request was automatically upgraded to HTTPS, For more information see https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html

    In other words, one of your php files is requesting an unencrypted path and Chrome is blocking it.

    Where is this file and can you please help me fix this?

    Also, I’m a WPForms Elite user.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @cedexious1,

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

    Thread Starter cedexious1

    (@cedexious1)

    Hi Jade..

    I am an “Elite” user, but I’m not getting any help from WPForms support and I have to get this working before Monday. This is really frustrating because of Chrome’s footprint. It just can’t be overlooked.

    I’ve removed all extensions/security settings, resolved all Console errors, tested on multiple machines/OS, etc.. and every instance of Chrome consistently (90% of the time) strips out the file upload on submit and gives me the same, “Form has not been submitted, please see the errors below.”

    It’s like they’re not even listening to me or could care less.

Viewing 2 replies - 1 through 2 (of 2 total)
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