File will upload but get errors

  • Resolved igcwebadmin

    (@igcwebadmin)


    4 years, 9 months ago

    It appears that my file will upload and show the file name. Although I don’t see an upload status bar ever and I cannot get an order to go all the way through if I attempt to upload something. (If I don’t try to upload anything the order form works and goes through.) My directories are valid and writable.

    My website is still in sandbox mode so no orders will actually be placed if that helps.

    I do not have refresh page toggled on but it does seem to refresh or almost try to place the order when I click upload file.

    If I haven’t put my CC info in yet, it gives me the errors
    – Credit card number is not valid
    – CVV is not valid
    – Expiration date is not valid
    This is shown before I actually hit submit order. Just after I attempt to upload the file.

    If I try to put my test CC info in before I try to upload the file and click upload it doesn’t hesitate and goes instantly into the spinning ball thing that is default to loading woocommerce checkout form or other forms. Not the default loading icon from this plugin.

    This plugin is exactly what I need. I plan to get the pro version so the customer is able to upload multiple art files if necessary. I just want to get it working with single files before I purchase.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @igcwebadmin sorry for the late response due to busy schedule. Please try the latest version and choose cart page instead of checkout page. Checkout page is having two forms actually

    1) coupon related form
    2) actual checkout form

    my plugin was using the 2nd option to upload the files but on different WooCommerce setups, we face different challenges when there are recaptcha’s involved, extra fields and/or CC fields etc. are involved. In this kind of scenario, it is not recommended to use browse button within this form as checkout page after notes or before notes.

    Cart page is a good example to check the uploading functionality with the single file feature. Later you are advised to use the latest feature “Checkout Page / Top of the page”. This feature added as a beta version in advanced copy but it will work for you if you really need the fields on checkout page.

    P.S. This new feature will bring an independent form which will not disturb any other form on the page.

    Thank you,
    Fahad

    • This reply was modified 4 years, 9 months ago by Fahad Mahmood.
Viewing 1 replies (of 1 total)
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