Files and folders are not there in FTP

  • Hi,

    I am in the process of migrating the website to a different server. To my surprise, I now see that all files and folders are not in their location. I have images that are displayed in the page, I can find them in the plugins “folder&files” location, but I cannot see them via FTP. As a result, those images are not migrated.

    I should mention that I have changed the default image location from wp-content/uploads/ to a custom location in the root of the website (websitecom/files) using a plugin called “WP Original Media Path”

    Do you know what might be happening and how to solve this issue?

    Thank you in advance

    The page I need help with: [log in to see the link]

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  • Plugin Author AlanP57

    (@alanp57)

    Normally after moving a site, you should reset the folder data using the Media Library Folders Reset plugin that comes with Media Library Folders. But first, make sure that you are able to view your media files in the standard WordPress media library.

    To reset, deactivate Media Library Folders and then activate Media Library Folders Reset, go to the reset folder data menu option and then click on the reset button. After a few seconds, the old folder data in the database is deleted. Then reactivate Media Library Folders and it will do a fresh scan of your files and folder data.

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