Files are not getting attached to admin and customer emails

  • Resolved onlie

    (@onlie)


    4 years, 4 months ago

    Hi,

    The files when attached on product page are not getting attached to email Ids of admin and customer even when the option of attachment has been selected in settings page. Please help in resolving the issue.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @onlie,

    I have tried to replicate your issue on our staging site, but I am unable to replicate it. To me, the attachments are shown in the emails.

    So, to troubleshoot the issue, can you please try by deactivating all the other plugins except for the WooCommerce and the Product Input Fields plugin and then check whether it works or not.

    Please let us know how it goes.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
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